Refund policy

Return Policy

In accordance with EU consumer regulations, customers may request a return within 14 days of receiving their order. Returned items must be unworn, unused, and in original condition with tags attached. Refunds are processed once the item has been received and inspected. 

To initiate a return or exchange, please contact our team at info@sheofthelotus.com and we will guide you through the process.

Please note that items returned to us without prior authorization will not be accepted.

Return shipping costs are the responsibility of the customer.